Google Chrome OS – Microsoft and Apple should be worried

It has been a couple of months since Google first demo’ed Chrome OS at the Googleplex in Mountain View, CA. Most of the reviews I’ve read have been rather bearish on the operating system from Google. However, I’ve come to believe that Microsoft and Apple, to a lesser extent, should be quite worried.

The basis for my argument is that most people are not computer savvy. The people writing reviews are generally technologists who test a lot of software and gadgets. These people are not representative of the general population. If you happen to be “the tech guy” in your circle of family and friends, you know what I’m talking about. As a technology entrepreneur and former software product manager, I’ve gotten my fair share of support requests.

Here are just some of the issues I’ve had to help with:

  • Spyware (don’t look at porn)
  • Viruses (really… stop looking at porn :) )
  • Systems vulnerable – not updated
  • Can’t locate downloaded files
  • Can’t locate or launch newly installed programs
  • Can’t navigate between program windows

Many have been focusing on what is missing from Google Chrome OS. These missing features may be a strength and not a weakness. A simple browser based OS that is self-updating and relatively secure would solve 95% of the issues people contact me about.

Why Microsoft should be worried:

  • Recurring malware, spyware, and viruses – I can’t tell you how many times, I’ve cleaned a friend’s Windows computer only to have them let the anti-spyware and anti-virus software expire and have the same problem all over again.
  • It’s a pain to update Windows. Personally, I have a netbook running XP, which I only use about once a month. The time it takes to update this thing with all the security patches hardly seems worth the hour or two of use it gets.
  • Most people just browse the web, so why have a computer with more capability, when those capabilities create more maintenance issues.
  • More and more applications are web-based, eliminating the need for installed apps.

Why Apple should be worried:

  • While many people are frustrated with Windows, Apple is still expensive. Many potential “switchers” will give Chrome OS a try. Google could erode some of the low-end MacBook sales.
  • Google gets the cloud. Apple is trying, but MobileMe is still a disaster. Apple needs to catch up quickly, otherwise people will be more and more “married” to Google and their cloud based apps.

I don’t see myself abandoning a full OS anytime soon. I use Photoshop, development software, and a whole host of other software that doesn’t yet run well in a browser. That said, I’d certainly use Chrome OS on a netbook since it would 100% fulfill my requirements for an easy to maintain system for travel. For friends and family that need my IT support, once Chrome OS is available, I’d stop supporting them on their existing OS. I’d simply install Chrome OS for them.

Full disclosure: I own both AAPL and GOOG.

Wine and Food Tasting, Austin, Texas – Tour de Vin – Wine & Food Foundation of Texas

Last week I had the pleasure of attending the 2009 Tour de Vin. The Wine & Food Foundation of Texas did a fantastic job with a world tour of the finest domestic and international wine and cuisine to be found in Central Texas. We were lucky that the weather cooperated and we didn’t have any rain on the rooftop plaza of Whole Foods Market.

I did several quick interviews with some of the chefs who were at the event. In my rush to get to the event, I didn’t bring my large memory card so I ran out of space after talking to four chefs. Please excuse the shaky camera and my amateur interviewing skills.

In any case, the event was a lot of fun and I hope to see you at future events from The Wine & Food Foundation of Texas.

Chef Reina Morris from Buenos Aires Café

Chef Mark Strouhal from Kenichi Restarurant

Chef Scott Shoyer from Joe DiMaggio’s Italian Chophouse

Chef David Garrido from Garrido’s Restaurant

Genetic Wine Preference and Bitter Taste Perception

I recently received my DNA testings results from 23andMe, a Silicon Valley company whose mission is to be “the world’s trusted source of personal genetic information.” At $399, the 23andMe Full Edition isn’t cheap, but I’m very pleased with the service. My report was overwhelmingly positive with few red flags to look out for. While I haven’t started a family yet, I believe my data will be beneficial for my future family. I have two criticisms of the service:

  • Spit collection process is confusing – The kit they send includes two sets of directions – one from 23andMe and one from ORAGENE-DNA, the company that makes the collection kit. the 23andMe direction are almost a copy of the ones from ORAGENE-DNA, but it’s still confusing. I had to explain the process to other family members who I ordered the kits for.
  • Online site’s UI is a bit confusing – Genetics isn’t a simple topic so I know designing an easy to use site for delivering test results is a difficult task. That said, I believe they can make significant advancements by segmenting the data representation into two groups – easy to understand high level summaries and an advanced view with detailed descriptions and analysis.

How does this relate to wine and your preference for different grape varietals? According to my test results, I “can taste certain bitter flavors.” This is based on the gene TAS2R38. Here is a description from 23andMe:

Gene that encodes a taste receptor capable of detecting PROP and related bitter compounds. Has two main versions: PROP taster and PROP non-taster.

Friend, Master Sommelier, and television personality, Andrea (Immer) Robinson has long said that taste is personal. She often says to, “drink what you like” and “trust your palate.” Genetic testing, as offered by 23andMe, is proof that there is no universal palate and taste is truly personal. I’m sure there are additional genes yet to be discovered that further shape our taste perception. So, that wine that I think has a bitter finish and unbalanced tannins might be truly fantastic to someone who doesn’t have bitter taste perception – neither of us is wrong.

Of course there are psychological issues that affect wine selection and perception. A few years ago, Constellation Wines ran a study that “found that wine consumers fell into six categories, dubbed by the study as Enthusiast, Image Seeker, Savvy Shopper, Traditionalist, Satisfied Sipper and Overwhelmed.” That said, even at a more basic level, it’s becoming more and more clear that genetics shape our food and wine preferences.

If I were a chef, I’d consider starting my meals with an amuse-bouche that helped to determine the taste preferences of dinners. How about 4 small bites that feature bitter, non-bitter, high salinity, and low salinity. Then, tailor the cuisine to each diner’s palate – now, that’s a cool idea…

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Amazon Shipping Notification Email Bug / Error

I just received two shipping notifications from Amazon for orders placed over the weekend. However, it seems the item being shipped was omitted from both emails. It seems they have a bug with their systems. Here is one email with my personal information obfuscated.

Greetings from Amazon.com.

We thought you’d like to know that we shipped your items, and that this
completes your order. Your order is being shipped and cannot be changed
by you or by our customer service department.

You can track the status of this order, and all your orders, online by
visiting Your Account at http://www.amazon.com/gp/css/history/view.html

There you can:
* Track your shipment
* View the status of unshipped items
* Cancel unshipped items
* Return items
* And do much more

The following items have been shipped to you by Amazon.com:
——————————————————————–

———————————————————————

Amazon.com items (Sold by Amazon.com, LLC):

Shipped via UPS

Tracking number: 1ZW88XXXXXXXXXXXX

———————————————————————

——————————————————————–

This shipment was sent to:

Eric W Goh
Austin, TX
United States

via UPS (estimated delivery date: July 28, 2009).

For your reference, the number you can use to track your package is
1ZW88XXXXXXXXXXXX.Visit http://www.amazon.com/wheres-my-stuff to track
your shipment.Please note that tracking information may not be available
immediately.

If you need to print an invoice for this order, visit Your Account
(www.amazon.com/your-account) and click to view open and recently shipped
orders. Find the order in the list and click the “View order” button.
You’ll find a button to print an invoice on the next page.

If you ever need to return an order, visit our Online Returns Center:
www.amazon.com/returns

If you’ve explored the links on the Your Account page but still need
assistance with your order, you’ll find links to e-mail or call
Amazon.com Customer Service
in our Help department at http://www.amazon.com/help/

———————————————————————
Please be aware that items in this order may be subject to California’s
Electronic Waste Recycling Act. If any items in this order are subject
to that Act, the seller of that item has elected to pay any fees due
on your behalf.
———————————————————————
Please note: This e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this message.

Thank you for shopping with us.

———————————————————————
Amazon.com… and you’re done!

http://www.amazon.com/

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How to start a technology company – Startup advice, Part 2 “Put your money where your mouth is”

In this day and age of lean, low-cost, bootstrapped technology startups, it’s easy for founders to ignore the issue of startup capital. Years ago, it was probably the issue given the most attention. Many brick and mortar businesses took $200k or more to start. Even technology startups just 10 years ago would have had to consider initial costs in the hundreds of thousands of dollars.

These days, a dedicated server can cost well less than $100 per month and those leveraging cloud computing can get started usually for less than $50 a month. Open-source software has also lowered costs substantially. Back in the late ’90s, we’d always worry how many database servers we’d need and how much the Oracle licenses would cost us. Remember cost per power units? Today, most startup web businesses don’t have to purchase any server software at all.

It’s no wonder then, that many of today’s startups consider their capital investment at or near $0 and just think about the opportunity costs. My advice is to really consider what your minimal costs are going to be for the first year and fund your company’s checking account with that amount.

Will you need legal services? Incorporation fees (which I’ll address in a later post)? Are you going to run any advertising to promote your business? Planning on doing any give-aways? What will your servers cost you for the first year? Do you need to have some graphic design done for you? Office space? Well… you get the idea. In practice, I’ve found that for businesses that we said would cost “nothing to start”, sans opportunity cost, often can rack up $5,000 to $20,000 pretty quickly.

If you’re not concerned about these numbers, that’s good. Why put the money into a company account, you ask? Because, it forces each co-founder to get serious about the business and put their money where their mouth is. I can’t tell you how many times I’ve witnessed people who claim to be serious about a business, but when it comes time to fund a company that needs $2,000 per co-founder, they decide that they don’t want to move forward. The crazy thing is that often these people were making high 6-digit salaries prior to working on the startup. Somehow, the act of paying the company makes the true sacrifice of startups a bit too real for some. It’s a great test to make sure you’re all on the same page and gives some indication that each is willing to do what’s necessary to make the business a success. Also, it exposes if your founders are really terrible with money. Perhaps they don’t have a few thousand saved up and the company expects to have to go 6 months before funding or some liquidity event. How are they going to pay their living expenses? If they have such poor money-management skills, how are they supposed to manage a business? It’s better to have these kind of founders quit early.

In short, come up with a reasonable number and require that each founder antes up their fair share. It will save you a ton of wasted time in the long run.