Comments on: Amazon Shipping Notification Email Bug / Error

By: Dr. Jean E. van Keulen

Dr. Jean E. van Keulen — Mon, 30 Nov 2009 03:59:06 +0000

I wish to find out when the rest of my Amazon order will be shipped. I have five more items that need to be received within the next 10 days in order for me to get the gifts shipped out of the country. I have two Kindle Wireless Reading Devices, two Kindle Leather covers and 1 $50.00 gift card. Please respond because when I ordered the merchandise was listed as in stock — please respond to me via my e-mail address.

Thank you.
Dr. Jean E. van Keulen

By: eGoh

eGoh — Tue, 10 Nov 2009 12:40:20 +0000

Charles,

As I mentioned in the comment above, I’m not affiliated with Amazon. That said, I’ve had excellent luck with their customer service. Try calling them directly at: 1-866-216-1072. Their support agents are fantastic.

Good luck!

Eric

By: charles s high

charles s high — Tue, 10 Nov 2009 02:13:37 +0000

on november 7th I ordered two copies (used) of eva cassidy cd (songbird), plus two other cd’s of her albums. today, 11/9, I received four messages on the internet which do not even include her songbird album. can amazon research my order and correct the apparent errors? thank you in advance, charles s high (512-xxx-xxxx)

By: eGoh

eGoh — Tue, 06 Oct 2009 01:30:01 +0000

Hey Ethel,

I’m not affiliated with Amazon, I just posted about a problem they had with their system. I deleted your info (phone number, etc.) from your post to protect your privacy. That said, I’ve had excellent luck with their customer service. Try using this link:

https://www.amazon.com/gp/help/contact-us/general-questions.html

You’ll have to log-in and the click on the “Phone” tab. You can enter your phone number and a representative will call you almost instantly. You can also call them directly at: 1-866-216-1072. Their support agents are fantastic.

Good luck!

Eric

By: Ethel Kato

Ethel Kato — Tue, 06 Oct 2009 00:37:15 +0000

Placed an order recently (#202-3840719-xxxxxx) with Amazon – was notified on 3 occasions that order was declined due to non-acceptance of credit card. This is impossible and I have been attempting to get in touch with Amazon for three or four days, and to no avail. Need someone to contact me right away – 718-712-xxxx. I find it hard to believe this is happening with Amazon as I am one of their biggest customers. My e-mail is xxxxx@aol.com.